Papers accepted at CHI '22

We are excited to announce that we have a paper accepted at CHI ‘22. “It Basically Started Using Me:” An Observational Study of Password Manager Usage. In this paper, we find that many users simultaneously use both a browser-based and a third-party manager, using each as a backup for the other, with this new paradigm having intriguing usability and security implications. Users also eschew generated passwords because these passwords are challenging to enter and remember when the manager is unavailable, necessitating new generators that create easy-to-enter and remember passwords. Additionally, the credential audits provided by most managers overwhelm users, limiting their utility and indicating a need for more proactive and streamlined notification systems. We also discuss mobile usage, adoption and promotion, and other related topics.